Thank you for choosing our store! We want to ensure that you have a smooth and pleasant shopping experience, which is why we have a comprehensive shipping policy in place.
Here are the details of our shipping policy:
Free Standard Shipping: If your order is $39 or more, you'll get FREE SHIPPING for contiguous United States addresses. If your order is under $39, the charge will be $5.99. And don't worry, we also ship internationally at a flat rate, and the shipping cost will be calculated at checkout.
International Shipping: For our international customers, shipping fees will be calculated at checkout based on the destination and package weight. Please note that any additional customs fees or import duties imposed by your country's customs office are the responsibility of the recipient.
Order Processing Time: Once you place an order, please allow 2-3 business days for order processing before shipment. If you place an order between 4 pm and 5 pm on Friday, we'll start processing it the following Monday. During peak seasons or promotional events, there may be slight delays, but we will do our best to ship your order as quickly as possible.The shipping rate for your order is based on the weight of your products and your location. If an item goes on back order, we will ship the rest of your order without any additional shipping and handling fees. Also, We want to mention that we are unable to deliver to addresses containing PO Box numbers, as well as to the following addresses: Alaska, Guam, Hawaii, Puerto Rico, U.S. Virgin Islands, Armed Forces Americas, Armed Forces Europe, and Armed Forces Pacific. Thank you for understanding!
Shipping Methods: We use reliable shipping carriers to ensure that your order arrives safely and on time. The estimated delivery time will vary depending on your location and the shipping method selected at checkout.
Order Tracking: Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the progress of your package on our website or the carrier's website.
Lost or Damaged Packages: While we take every precaution to ensure that your order reaches you in perfect condition, occasionally, packages may get lost or damaged during transit. If this happens, please contact our customer support team at [email protected] and we will assist you in resolving the issue.
If you have any questions or need further assistance regarding our shipping policy, please don't hesitate to reach out to our friendly customer support team. We are here to help!